Terms & Conditions

Terms and conditions.

1. Status of Moorgate Andrology

The Company:

Is not a healthcare provider

Is not a medical practice

Does not provide medical advice, diagnosis, prescriptions or treatment

Does not employ surgeons or clinicians in relation to clinical decision-making

All clinical services are provided by independent medical practitioners.

Independent Consultant Relationship

All consultations, assessments, prescriptions and procedures are provided by independent GMC-registered Doctors

The Doctor is solely responsible for medical outcomes.

No Medical Advice

Any information provided by the Company (including but not limited to website content, emails, telephone calls, marketing materials or messaging services) is:

For general informational purposes only

Not medical advice

Not a substitute for consultation with a qualified medical practitioner

Patients must rely solely on the advice of their treating Consultant regarding treatment decisions.

Patient Acknowledgement

By engaging with Moorgate Andrology, the patient acknowledges and agrees that:

The Company acts solely as an introducer.

All medical responsibility rests with the treating Consultant.

The patient must discuss risks and alternatives directly with the Consultant.

Payments and cancellation policy

A deposit of 20% of the fee is payable at the time of booking for all surgical and non surgical procedures. The balance is payable for surgical procedures 45 days prior to the surgery date. For nonsurgical procedures the balance is payable 24 days prior to the treatment date.

Later payments may result in cancellations in accordance with our cancellation policy.

Cancellations

In the event of cancellation of the procedure by you, the following fees shall apply

• Prior to consultation with the Doctor, no charge
• Up to 30 days prior to the treatment date 25% of the total cost
• Within 14 days of the procedure date 50% of the total cost
• Within 7 days of the procedure date 90% of the total cost

You may reschedule your procedure date subject to a charge of £ 100 for non-surgical procedures. If you wish to reschedule a surgical procedure this can be done for a fee of £ 250 up to 14 days prior to the surgery date. If you wish to reschedule within 14 days of the procedure date a fee of £ 1000 will be applied.

Moorgate Andrology do not provide refunds after the original procedure has been performed.

Revision procedure policy

The revision surgery policy can be found here

revision procedure olicy

1. Governing Law

These Terms are governed by the laws of England and Wales.

Patient declaration:

I understand and agree that Moorgate will refer me to a qualified surgeon who is registered with the General Medical Council for consultation and surgery or other treatment, and that any claim relating to any surgery or other treatment I receive will be the sole responsibility of the surgeon concerned.

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